Now we are searching for a friendly and responsibly Customer Service Specialist to join our customer care team! Our priority is to help air passengers to get compensation from airlines when their flight gets canceled, delayed, or overbooked. If you have an excellent verbal and written communication skills in english and italian languages, then this job is for you! Your responsibilities? Promptly responding to customer queries via live chat and social media channels Maintaining a polite, helpful and professional manner at all times Communicate effectively with the customer support team Achieve work targets productively We offer: Official employment and full social package Work schedule: 17:00 - 01:00 and 01:00 - 09:00 (with possibility to work remotely) Basic salary + bonus part from individual results Initial Training and mentoring after hiring Career path&growth Requirements: Upper-intermediate or fluent English and Italian Excellent verbal and written communication skills Ability to multitask Ability to work in a team with a positive attitude Organizational skills, ability to work independently with manager-led coaching To apply for the position, please send CV to ela.lisnic@telefonika.md

regiune Moldova Chișinău mun.