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Propune ofertă
  Alexei   Halaim

Alexei Halaim

Work experience

TREKMOVERS company (“TREK SOLUTIONS” LLC – California residential moving company with sales & dispatch office in Chisinau) UNIFUN International LLC – telecom software developer Accent Electronic JSC – IT hardware software reseller/distributor FORS-Computer LLC – IT hardware, software reseller "LIDER" Company (ESPLAN-LUX LLC) – metallic roof tiles production company Freelance / On demand, occasionally

Education

UTM (Universitatea Tehnica Moldovei) Technical University of Moldova (Chișinău) Public lyceum “Vasilie Lupu” (ex-school nr.38) (Chișinău)

Place of residence

Moldova Chisinau, Chisinau

Personal data
Phone

37368745131

Gender

Male

Family status

Yes

Children

No

Birthday

30 March 1991

E-mail

alexei.aka.technik@gmail.com

Website

www.linkedin.com/in/alexei-halaim-b62326172/

Website

drive.google.com/drive/folders/1TE3CRiEKrZGoU1VGLNqzZVD3949FfZXj?usp=share_link

Facebook

www.facebook.com/halaim.alexei

Desired position
Desired position

Administrator / Department manager

Salary from

Negotiable

Schedule

Flexible

Part Time

Full Time

Distant

Work experience

Sales Department Manager / Business development assistant *evening/night hours

TREKMOVERS company (“TREK SOLUTIONS” LLC – California residential moving company with sales & dispatch office in Chisinau)

November 2021 - May 2022 | Moldova Chisinau, Chisinau

Sales Department Management:
- HR: headhunting, interviews, hiring, work schedule etc. 45-55 interviews total, hired 8, fired 2
- Organizational: new documentation (sales, instructions, scripts, learning etc), new subdepartment – fully organized(3-5 workers, depending on shift)
- Sales: lead distribution, updates/tasks/reviews/announcements. Coordination with Dispatch department
- Sales performance: improved sales by ordered and structured process, training plan/process for newbies; improved analytics by CRM training(how to collect and input sales/logistics data), other minor but very impactful technical improvements(see business development), managed Sales Rep. performance reviews by KPI(figures, jobs, net worth, claims, bad reviews and subjective factors – voice calls, English level, sales techniques, etc.)
- created new subdepartment (hired people to manage YELP.com business platform, to do more automated work of lead aggregation and first response)
- Daily coordinated Department Management with business Administrator and sometimes with business Owner

Business development:
- Proposed and managed idea of YELP.com automation (lead aggregation, categorization, count, integration into CRM, automated response to job requests from clients to avoid losing leads due to human error and reaction time): hired software engineering contractor, put up task, managed progress, negotiated budget, got functional prototype and proof of concept.
- Fixed and Improved(myself and hired help): networking issues - equipment, wired network setup, 2nd Internet Service Provider for reliability; software issues – MANY CRM improvements, call management software.
- Reorganized and reinvented Sales Department documentation from Organizational charts to call scripts, to sales instructions and educational material.
- Daily coordinated development with business Administrator and weekly with business Owner

Sales and Quality Assurance:
- Operated as Sales Representatives, leads, calls, moving jobs, communications via emails/text/CRM
- Handled damage claims, client dissatisfaction, delays
- Helped with negotiating refunds and mitigating claims
- Daily coordinated my personal sales progress and performance with best Sales Reps. and Administrator

Junior IT Project Managemer

UNIFUN International LLC – telecom software developer

April 2020 - August 2020 | Moldova Chisinau, Chisinau

- IT management of Telecommunications VAS(Value Added Services)
- Communications management between Clients and Unifun departments
- Managing multiple(up to 5) ongoing projects, each with different development
dynamic, located in different countries and regions(CIS countries, Africa, Asia)
- Documentation management (Technical, Sales presentations, Product description)
- Regular thorough reporting

B2B Sales / Pre-sale / Procurement / Tendering Manager

Accent Electronic JSC – IT hardware software reseller/distributor

February 2020 - March 2020 | Moldova Chisinau, Chisinau

- IT-hardware and software sales/pre-sales
- Finding and acquiring new clients, working with CRM
- Participation in IT tenders/bidding, commercial proposals, price negotiations
- Fortinet products and services, NSE 1,2,3 certification
Fortinet NSE Certification - Network Security Associate (level 1-3), Network Security Professional (Level4) – not complete/without exams

B2B Sales / Pre-sale / Procurement / Tendering Manager

FORS-Computer LLC – IT hardware, software reseller

October 2018 - January 2020 | Moldova Chisinau, Chisinau

Corporate sales rep.
- IT-hardware and software sales/pre-sales
- Participation in IT tenders/bidding, commercial proposals, price negotiations, tender disputes - Tender monitoring – for government and non-government organizations (ex. Council of Europe (CoE), UN Projects (UNDP, UNFPA, UNWomen), International Organization for Migration(IOM), State Embassies, etc.)
- Account management for different vendors, primarily HP Inc., HP Enterprise
- Pre-sale configuration of Desktops, AiO, Laptops, Servers, network equipment,
NAS solutions
-HPI Sales Certified - Business Personal Systems Hardware 2019 (HP2-H88 Exam)
-HPI Sales Certified - Workstations 2019 (HP2-H91 Exam)
-HPE Sales Certified - Introduction to Selling Products, Solutions and Services 2019 (HPE2-E71 Exam)

IT, Networks, System administrator

"LIDER" Company (ESPLAN-LUX LLC) – metallic roof tiles production company

April 2015 - April 2018 | Moldova Chisinau, Chisinau

-System administration: Desktops, Severs, file DB with restricted access/
Accounting / GPS-Tracking, all based on Windows XP/7/9/8/10/Server 2008-
2016
-Administration/maintenance of MS SQL Server 2008 DB working in conjuncture with “1C8 Enterprise” accounting and management platform -Remote and on-site tech support. -Organization of secure data backup and restore processes -Procurement of equipment, software licensing
-Working documentation kept in compliance with ISO 9001 standard
-Education of staff to work with IT-infrastructure

Translator – Interpreter RUSĂ - ENGLEZĂ

Freelance / On demand, occasionally

January 2010 - until now | Moldova Chisinau, Chisinau

- Translation during meetings, business negotiations, official visits of international
associates/representatives/suppliers etc.
- Experience at formal and unformal business negotiations, seminars, conferences,
different events

Education

UTM (Universitatea Tehnica Moldovei) Technical University of Moldova (Chișinău)

Tele-radiocommunications faculty (FRT) Higher

Engineering and Management in Tele-radiocommunications

2009 - 2013 | Moldova Chisinau, Chisinau

Public lyceum “Vasilie Lupu” (ex-school nr.38) (Chișinău)

Secondary

2006 - 2009 | Moldova Chisinau, Chisinau

Skills
Skills

Office environment/Communications/Documentation: -Quick at learning/adapting to new workspace - Advanced office apps skills - emails – structured, polite, informative - meeting organization, conf calls - event organization (conferences, presentations, workshops) Team leading: - Charts, presentations, instructions, documentation, tasks, schedules, etc. - Careful approach to healthy environment for the team(physical/logistical/emotional) - Horizontally involvement for brainstorming/new ideas - Ability to listen - Ability to explain multiple times, sustainable to repetition - Avoiding authoritarian approach as much as possible - Fair judgement Recruiting: - Head hunting, search, platforms research - Initial calls, company pitch, interview set up - Interviews - remote/offline-in person - Evaluation based on necessity - Systematic approach Sales: - Competent sales pitch in English for goods or services - to put forward strengths and obscure weaknesses - to converse politely - to sustain emotional pressure from clients (claims, damages, delays, other edgy situations) Management: - Task managers: Trello, Google services, Bitrix24(1C-Bitrix), Intervals(Pelago) - Ability to plan, schedule and coordinate - Ability to keep things super organized - Choose important and prioritize Tendering/ Procurements: -Products search/IT-equipment/software, communications with vendor -Tender documentation/proposals compilation -Equipment pre-sale configuration IT/System Administration/Networking: -Remote/On-site support -Basic cybersecurity -Cloud services integration for small business -Windows servers -Basic hardware diagnostics and repair -Networking troubleshooting - Hardware/software procurement Translations: - Russian-English – spoken, written - Russian-English-Romanian – written (business letters, documents, tendering documents)

Knowledge of languages

Еnglish (Fluent)

Russian (Native)

Romanian (Intermediate)

Ukrainian (Beginner)

Driver's license

B

Trainings

English Graduate

English language (Grammar & Speech) в Private class near Slavic University

January 2004 - January 2006

Sales certification: HP Inc. / HP Enterprise Partner Portal Learning for HP Inc. / HP Enterprise

FORS-Computer as HP Inc./Enterprise Certified Partner

January 2019 - April 2019

Candidate details

Hi everyone - I am looking for a new role and would appreciate your support.

My priority positios are:
Assistant Administrator(on-site)
Small Business Development manager(on-site)
Department manager (on-site)
Recruiter (remote/in-person for interviews)
IT Project Manager (remote)

Mentorship is preferred for Administrative assistant and Recruiter positions.

I'm interested in western companies and companies with foreign presence first and local Moldovan companies second, but am very much open t

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