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RUSSIAN speaker and looking for a job? Explore our career opportunities!
Imagine a day at Stefanini - Take a look!
Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
Logging remotely to clients computer and help them solve software issues;
Documenting issues that you deal with on a daily basis into the ticketing system;
Troubleshooting hardware, software and network related issues;
Escalating problems to the next level of support when necessary;
Help the client with all the necessary information.
Working hours:
Operating 7 days a week we run a variety of shifts, with flexibility to suit everyone.
Your path to success requires:
RUSSIAN knowledge – ADVANCED and ENGLISH knowledge – at least medium level ;
Motivation for learning new information;
Ready to acquire new skills (communication skills, technical skills etc.);
A team player that shows Adaptability Flexibility and perseverance in managing a good working relationship with clients and colleagues;
Willingness to help people in having continuity in their computer-based activity;
Previous successful customer service experience is considered an advantage;
Strong written and oral communication skills;
Able to communicate problems/issues to customers in a non-technical manner.
You will be awarded for your success with:
Attractive salary package;
Contract for unlimited period of time;
IT and Soft skills trainings provided by our specialists;
Opportunity to develop a career within a stable multinational environment;
Friendly, fun and young team.
regiune Moldova Chișinău mun.