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Job description:
We hire talented people who share our passion for providing exceptional customer service. Customer calls will be done remotely.
Track the monthly, quarterly and annual targets of the company while ensuring full customer satisfaction.
Develop a profitable, long-term business relationship with clients, to meet the company's medium and long-term goals.
Participate in the implementation of sales strategy for private clients.
Report daily / weekly activity.
Duties and skills
Management & communication: primary point of contact who builds long-term relationships with customers; responsible for maintaining and improving existing partnerships, acquiring and growing new clients; supporting the Key Account with the management of clients; good presentation and negotiation skills; perseverance and persuasion.
Selling & customer service: customer orientation and results; selling ideas, promotions and features to clients; responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
Monitoring: liaise between the customer and internal teams; analyzing customers usage of our product; keeping track of impending deadlines and ensure all work is completed in a timely manner.
YOUR PROFILE
Native level speaker in one of the required languages: Italian, English, Romanian, Spanish + fluency in English
Excellent telephone manner
Experience in sales/ pre-sales/ tele-marketing/ lead generation or similar position
Strong interpersonal communication skills and a customer-centric approach
Ability to work independently, proactively identify complexities, and maintain ownership of issues
Familiar with or able to quickly learn multiple internal systems
Solid understanding of Internet technologies
Strong written and verbal communication skills
Desire to learn & succeed
Ability to work independently and be self-motivated
Offer (bonuses, benefits):
Net motivating salary, depending on experience and abilities.
Initi...
regiune Moldova Chișinău mun.