Joblist

English-speaking customer service representative

ATDTechnologies

• Receiving and placing customer service telephone calls.
• Resolving customer complaints, managing database records,
drafting status reports on customer service issues.
• Processing orders and transactions.
• Keeps computer skills current by attending training on new
equipment and learning new or modified procedures.
• Answers questions and provides some training for new operators,
on-call substitutes or student help.

ULIM

Economics Higher

Business and Administration, International Economic Relations and Tourism

Manual QA Engineer

Tekwill

Fundamentals of Testing; Bug reporting: Bug life cycle, Bug tracking tools; Software testing Models: SDLC, STLC, V-Model, Waterfall, AgileModel; Testing Types; Testing Levels; Test Documentation;• Testing design techniques; Basic IT topics and software architecture; HTTP protocol; OSI, TCP/IP; Devtools;• Databases - MySQLWorkbench;• Mobile testing;• API (REST API);• Basics of automation testing, Selenium IDE; Testing Practice using JIRA; Fundamentals of HTML, CSS

Highly motivated professional with background in communications andsales projects implementation, launching career as a QA Engineer. Easilycommunicating with various stakeholders as management, colleagues andclients to accomplish milestones. The QA course developed in me theability to work in a team and to respect the set deadlines. Organized andfamiliar with Agile methodology and principles. Looking forward toimprove my professional skills in the field of IT and join your team.