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  Fiodor   Plucci

Fiodor Plucci

Work experience

Fujikura Automotive Europe - Chisinau Fujikura Automotive Europe - Chisinau

Education

Near East University Near East University

Place of residence

Moldova Chisinau, Chisinau

Personal data
Phone

37368573290

Gender

Male

Family status

Yes

Children

Yes

Birthday

8 May 1993

E-mail

fiodor.plucci@yahoo.com

Website

www.linkedin.com/in/fiodor-plucci/

Desired position
Desired position

Inginer calitate/Serviciu Clienți/Manager calitate

Salary from

Negotiable

Schedule

Full Time

Work experience

Customer Service Engineer

July 2018 - until now | Moldova Chisinau, Chisinau

• Troubleshoot, identify, and resolve problems with electronic equipment or software remotely or in a customer setting. (Handling customer complaints)
• Analyze non-conforming products. Recommend technical and product solutions to customers and internal teams.
• Work directly with customers to answer technical and product questions, including during sales meetings.
• Analyze trends in issues and products while tracking resolutions, product failures, and need for customer support.
• Transform customer issues into improvements for products and information for customers.
• Lead cross-functional teams through the 8D process to identify the root cause of failures.
• Creating 8D reports: solving problems from the process and eliminating them in the future.
• Create action plans according to customer claims.
• Creating KPI reports according to customer complaints.
• Communication with foreign managers and clients (VW, Audi, Skoda etc.)

Quality Engineer

Fujikura Automotive Europe - Chisinau

July 2018 - until now | Moldova Chisinau, Chisinau

• Analyze non-conforming products.
• Create action plans. Generate a specific plan for improving the business with external suppliers and customers. These plans are usually generated every month.
• Experience with interpreting engineering drawings and creating inspection methods and technical specifications.
• Read different technical drawings and 3D models of wires harnesses.
• Create action plans. Generate a specific plan for improving the business with external suppliers and customers. These plans are usually generated every month.
• Experience with interpreting engineering drawings and creating inspection methods and technical specifications.
• Read different technical drawings and 3D models of wires harnesses.
• Implementing methods to inspect, test and evaluate products and production equipment
• Ensuring that products adhere to quality standards
• Preparing reports by collecting, analyzing and summarizing data.
• Working according to deadlines for the delivery of products.
• Training and managing production line staff in production practices and quality assessment of goods.
• Tracking products through the manufacturing process to guarantee that each part of the process is correct.
• Performing detailed and recorded inspections of final products so the products are up to industry and company standards.
• Eliminating products that are not up to standards and finding the reasons for product problems.

Quality Systems Specialist

Fujikura Automotive Europe - Chisinau

June 2019 - until now | Moldova Chisinau, Chisinau

• Focusing on the maintenance of the Quality Management System (QMS) to ensure compliance with regulatory, quality, company policies, and manufacturing requirements.
• Create action plans according to the weak points of the company.
• Participated in 4 IATF certifications.

Education

Near East University

Faculty of Economics and Administrative Science Higher

Bachelor of Science in Banking & Finance

2012 - 2016 | Cyprus Nicosia

Near East University

Faculty of Economics and Administrative Science Master

Masters degree in Marketing Management

2016 - 2018 | Cyprus Nicosia

Skills
Skills

• Corporate Communication ● Problem Solving● Branding, Root Cause Analysis ● Product Development ● Internal Audits ● PPAP ● Six Sigma ● PDCA ● Team management ● Quality systems ● Quality control ● Auditing ● Goal oriented ● Ambitious ● Ability to work under pressure and completing tasks before given deadlines ● Flexible ● Fast learner ● Proactive ● Creative • Microsoft Office ● Photoshop ● Video Redactor ● Social Media Platforms (FB, VK, Instagram etc.) ● Microsoft Publisher ● Knowledge in HTML ● I am easy to learn new programming if needed

Knowledge of languages

Russian (Native)

Romanian (Intermediate)

Еnglish (Fluent)

German (Beginner)

Driver's license

A B C

Candidate details

Hobbies: Sports (running, football, judo) Reading Foreign languages

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