Joblist

Sales Department Manager / Business development assistant *evening/night hours

TREKMOVERS company (“TREK SOLUTIONS” LLC – California residential moving company with sales & dispatch office in Chisinau)

Sales Department Management:
- HR: headhunting, interviews, hiring, work schedule etc. 45-55 interviews total, hired 8, fired 2
- Organizational: new documentation (sales, instructions, scripts, learning etc), new subdepartment – fully organized(3-5 workers, depending on shift)
- Sales: lead distribution, updates/tasks/reviews/announcements. Coordination with Dispatch department
- Sales performance: improved sales by ordered and structured process, training plan/process for newbies; improved analytics by CRM training(how to collect and input sales/logistics data), other minor but very impactful technical improvements(see business development), managed Sales Rep. performance reviews by KPI(figures, jobs, net worth, claims, bad reviews and subjective factors – voice calls, English level, sales techniques, etc.)
- created new subdepartment (hired people to manage YELP.com business platform, to do more automated work of lead aggregation and first response)
- Daily coordinated Department Management with business Administrator and sometimes with business Owner

Business development:
- Proposed and managed idea of YELP.com automation (lead aggregation, categorization, count, integration into CRM, automated response to job requests from clients to avoid losing leads due to human error and reaction time): hired software engineering contractor, put up task, managed progress, negotiated budget, got functional prototype and proof of concept.
- Fixed and Improved(myself and hired help): networking issues - equipment, wired network setup, 2nd Internet Service Provider for reliability; software issues – MANY CRM improvements, call management software.
- Reorganized and reinvented Sales Department documentation from Organizational charts to call scripts, to sales instructions and educational material.
- Daily coordinated development with business Administrator and weekly with business Owner

Sales and Quality Assurance:
- Operated as Sales Representatives, leads, calls, moving jobs, communications via emails/text/CRM
- Handled damage claims, client dissatisfaction, delays
- Helped with negotiating refunds and mitigating claims
- Daily coordinated my personal sales progress and performance with best Sales Reps. and Administrator

Junior IT Project Managemer

UNIFUN International LLC – telecom software developer

- IT management of Telecommunications VAS(Value Added Services)
- Communications management between Clients and Unifun departments
- Managing multiple(up to 5) ongoing projects, each with different development
dynamic, located in different countries and regions(CIS countries, Africa, Asia)
- Documentation management (Technical, Sales presentations, Product description)
- Regular thorough reporting

B2B Sales / Pre-sale / Procurement / Tendering Manager

Accent Electronic JSC – IT hardware software reseller/distributor

- IT-hardware and software sales/pre-sales
- Finding and acquiring new clients, working with CRM
- Participation in IT tenders/bidding, commercial proposals, price negotiations
- Fortinet products and services, NSE 1,2,3 certification
Fortinet NSE Certification - Network Security Associate (level 1-3), Network Security Professional (Level4) – not complete/without exams

B2B Sales / Pre-sale / Procurement / Tendering Manager

FORS-Computer LLC – IT hardware, software reseller

Corporate sales rep.
- IT-hardware and software sales/pre-sales
- Participation in IT tenders/bidding, commercial proposals, price negotiations, tender disputes - Tender monitoring – for government and non-government organizations (ex. Council of Europe (CoE), UN Projects (UNDP, UNFPA, UNWomen), International Organization for Migration(IOM), State Embassies, etc.)
- Account management for different vendors, primarily HP Inc., HP Enterprise
- Pre-sale configuration of Desktops, AiO, Laptops, Servers, network equipment,
NAS solutions
-HPI Sales Certified - Business Personal Systems Hardware 2019 (HP2-H88 Exam)
-HPI Sales Certified - Workstations 2019 (HP2-H91 Exam)
-HPE Sales Certified - Introduction to Selling Products, Solutions and Services 2019 (HPE2-E71 Exam)

IT, Networks, System administrator

"LIDER" Company (ESPLAN-LUX LLC) – metallic roof tiles production company

-System administration: Desktops, Severs, file DB with restricted access/
Accounting / GPS-Tracking, all based on Windows XP/7/9/8/10/Server 2008-
2016
-Administration/maintenance of MS SQL Server 2008 DB working in conjuncture with “1C8 Enterprise” accounting and management platform -Remote and on-site tech support. -Organization of secure data backup and restore processes -Procurement of equipment, software licensing
-Working documentation kept in compliance with ISO 9001 standard
-Education of staff to work with IT-infrastructure

Translator – Interpreter RUSĂ - ENGLEZĂ

Freelance / On demand, occasionally

- Translation during meetings, business negotiations, official visits of international
associates/representatives/suppliers etc.
- Experience at formal and unformal business negotiations, seminars, conferences,
different events

UTM (Universitatea Tehnica Moldovei) Technical University of Moldova (Chișinău)

Tele-radiocommunications faculty (FRT) Higher

Engineering and Management in Tele-radiocommunications

Public lyceum “Vasilie Lupu” (ex-school nr.38) (Chișinău)

Secondary

English Graduate

English language (Grammar & Speech) в Private class near Slavic University

Sales certification: HP Inc. / HP Enterprise Partner Portal Learning for HP Inc. / HP Enterprise

FORS-Computer as HP Inc./Enterprise Certified Partner

Hi everyone - I am looking for a new role and would appreciate your support.

My priority positios are:
Assistant Administrator(on-site)
Small Business Development manager(on-site)
Department manager (on-site)
Recruiter (remote/in-person for interviews)
IT Project Manager (remote)

Mentorship is preferred for Administrative assistant and Recruiter positions.

I'm interested in western companies and companies with foreign presence first and local Moldovan companies second, but am very much open t