Oferta este expirată, ștearsă sau ascunsă de către utilizator.
Full time
Orarul de lucru
HR-Consulting (www.search4staff.com), on behalf of its client, an international company, is looking for candidates to fill the position of:
Technical Account Manager
Company:
Foreign company specialized in IT field.
Main responsibilities:
Manage onboarding project and communication with customer;
Create a demo presentation for the customer;
Communicate and iterate the project with customer until the project launch;
Get customer specific requirements;
Implement requirements at the GoParrot platform.
Ongoing customer support;
Diagnose and troubleshoot customer complaints;
Communicate with customers to resolve issues;
Properly escalate unresolved issues to appropriate internal teams.
Document technical knowledge in the form of notes:
Maintain jovial relationships with clients:
Requirements:
Proven work experience as a customer technical Support or similar role;
experience with software tools like word, excel and databases;
Ability to diagnose and troubleshoot basic technical issues;
Excellent problem-solving and communication skills;
Ability to provide step-by-step technical help, both written and verbal;
English - upper-intermediate to advanced;
Basic photo editing skills (preferred);
The company offer:
Amazing team to work with;
Interesting projects;
Competitive salary;
Official employment in an IT Company in a dynamic startup environment.
To apply, please submit your CV to HR-Consulting e-mail: bb20@search4staff.com ; Phone: 069104433
Please, indicate the relevant vacancy code TAM in the subject line or CV.
Short-listed candidates will be contacted and invited for interview.
regiune Moldova Chișinău mun.