USA Trucking company is seeking a proactive and detail-oriented Breakdown Dispatcher to join our team. This critical role ensures our fleet operates efficiently by coordinating repairs, managing roadside assistance, and supporting drivers during unexpected breakdowns. If you thrive in a fast-paced environment and have excellent problem-solving skills, we want to hear from you!
Key Responsibilities:
-Act as the primary contact for drivers experiencing vehicle breakdowns or mechanical issues.
-Coordinate roadside assistance and repairs with service providers.
-Monitor and track repair progress, ensuring minimal downtime.
-Maintain accurate records of breakdown incidents and service requests.
-Communicate effectively with drivers, maintenance teams, and vendors.
-Negotiate with service providers to secure cost-effective solutions.
-Prioritize safety and compliance throughout all dispatch operations.
Qualifications:
-Experience: Minimum 1-2 years in dispatch, logistics, or a related field. Trucking or transportation experience is preferred.
Skills:
-Strong problem-solving and decision-making abilities.
-Excellent communication and negotiation skills.
-Ability to multitask and work under pressure in a fast-paced environment.
-Technical Proficiency: Familiarity with dispatch or fleet management software.